U.S. Shale Operators Rank Newpark Resources #1 in Oilfield Customer Satisfaction

U.S. Shale Operators Rank Newpark Resources #1 in Oilfield Customer Satisfaction

HOUSTON, TX  (September 29, 2011) — Newpark Resources achieved the #1 customer satisfaction ranking for shale wells among all oilfield service companies, as recently announced in the EnergyPoint Research customer satisfaction survey of U.S.-based shale operators for the third quarter of 2011.

EnergyPoint Research is an independent research firm focusing on the oil and gas industry’s satisfaction with the products and services it purchases and utilizes. EnergyPoint determines its rankings from more than 6,000 ongoing customer evaluations that include key personnel working at most of the world’s largest energy companies, as well as field personnel employed at independent and regional operators.

“A heartfelt thank you to our customers for their confidence and commendation,” said Paul Howes, CEO, Newpark Resources. “These results underscore our commitment to providing exceptional customer service that matches our industry-leading drilling fluid technologies.”

This latest number-one customer ranking is the most recent Newpark has achieved, along with a number of other industry awards received for technology, systems, and services.  EnergyPoint Research’s 2010 Oilfield Products and Services customer satisfaction survey ranked Newpark Resources first in drilling fluid products, drilling fluid services, availability & delivery, and HSE.  The company’s new high-performance, water-based, Evolution™ drilling fluid system won the World Oil Innovation Award for “Best Drilling, Completions & Production Fluids” and garnered the 2011 Hart’s E&P Special Meritorious Award for Engineering Innovation, presented at the Offshore Technology Conference in Houston, Texas, this past May. 

“Ultimately, our success comes from helping our customers succeed. We view this latest recognition as a challenge to stay ahead in both service offerings and technological innovation,” said Bruce Smith, President of Newpark Drilling Fluids.

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Newpark Resources, Inc. provides services to the oil and gas exploration and production industry, with operations in the United States, Canada, Mexico, Brazil, and the Mediterranean region. The company operates in three segments: Fluids Systems and Engineering; Mats and Integrated Services; and Environmental Services.

Newpark Drilling Fluids is a service-driven provider of customized and integrated drilling fluid solutions. Its history of global technological breakthroughs and on-the-ground expertise continues to drive customer success around the world. Newpark Drilling Fluids has an established presence in international markets, including Canada, Brazil, Europe, Africa and most recently the Asia/Pacific region. Houston-based Newpark Drilling Fluids is a division of Newpark Resources, Inc.  

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